ISO 9001:2008 Quality Management System certification enables you to demonstrate your commitment to quality and customer satisfaction, as well as continuously improving your company’s operations. The internationally recognized quality management system standard is the preferred solution for organizations worldwide.
In November 2008 the International Organization for Standardization (ISO) introduced a revised Quality Management standard based on the same process model as the 2000 revision, with an emphasis on measuring customer satisfaction. The current version continues to emphasize compatibility with ISO 14001 – Environmental Management Systems.
The goal is for all organizations to seek continuous performance improvement. All requirements for quality management of the product or service are covered in ISO 9001:2008 which includes a quality planning requirement along with policies, objectives and quantifiable targets.
ISO 9001:2008 requires organizations to have a quality manual which includes the documented procedures or references to them. The manual must include a description of the sequence and interaction of the processes that make up the quality management system specific to your business. In addition, the scope of the system has to be clearly defined.
Overall, the effect of the requirements of the standard is to reduce the instances where documented procedures are mandatory (there are only six mandatory procedures) and to allow the organization the freedom to determine the type and extent of documentation needed to support the operation of the processes that make up the quality management system.
What it does:
Certification – We provide assessment and certification to ISO 9001.
Gap analysis & preliminary assessments – We offer gap analysis and preliminary assessments to prepare you for certification.
Training – IPS provides on-site introduction and internal audit training which will prepare you and your staff prior to and after the certification process.